Privacy Policy

Privacy Policy

Japan House is committed to protecting your privacy. We do not collect your personal information, such as your name, mailing address, email address, or phone numbers unless you knowingly provide it to us.

This Privacy Policy governs the way we collect and use information offline and on the Japan House Website. A link to this policy is included in the footer of the Website. Your use of the Website or provision of personal information to Japan House as described below indicates your consent to the data practices described in this Privacy Policy.

Information We Collect

We collect certain information to help us operate and provide the Website to you. We collect this “technical information” when you use the Website, including:

  • Information about the device you use to access the Website, such as IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type, and device identifiers;
  • Information about your visits to the Website we provide, including the full URL clickstream to, through and from the Website (including date and time);
  • Information we need and use to facilitate your use of the Website (including to provide access to third party websites and services), such as URL requests, destination IP address, or device configuration details;
  • Pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

Information You Provide To Us

If you send us an email, fill out a contact form, call us, answer our surveys, or choose to communicate with us in another way, we will collect that information in order to respond to your request, feedback, or question. We will use and share information you provide to us only as described in this Privacy Policy. You can update this information by contacting us through the Contact form.


The Website may use cookies and similar technologies to support the functionality of the Website. Cookies are small files stored by your internet browser on your computer or mobile device, which allow website to store information such as user preferences. This provides a better experience when you visit the Website and allows us to improve the Website. The Website uses cookies for the following purposes: to track how many pages a user visits on the Website, to improve site performance and the convenience of the browser display functions. You can disable cookies by adjusting your browser settings. When you use our Website, please be aware that neither we nor other parties within our control will collect personally identifiable information about your online activities over time and across other websites. Because we do not engage in such collection, we do not respond to “do not track” signals or other similar mechanisms.

How We Use Your Information

We may use the information we collect to:

  • Allow us to operate the Website, including administration, internal operations, troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • Manage your access to the Website;
  • Send you the information that allows you to use the Website;
  • Comply with laws and regulations;
  • Maintain the security of the Website.

In addition, we may use your information to:

  • Provide you with information about goods or services that may interest you;
  • Send you emails about updates, information, or alerts regarding the website.

You can request more information regarding how Japan House uses your information for marketing purposes by sending an email to [].

Disclosure Of Information

We will not sell, trade, or otherwise transfer your personally identifiable information unless we provide you with advance notice, except as specifically described in this Privacy Policy.

  • We may pass your personal information to third party presenters of events or affiliated organizations in which you may be interested to keep you informed of future events provided by those presenters or organizations.
  • We may provide your personally identifiable information to third party vendors, including Website hosting partners, ticket sales partners and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • We may also release your information when we believe it is appropriate to comply with the law, enforce our Website policies, or protect ours or others' rights, property, or safety.

How Do We Protect Visitor Information?

We will endeavor to protect all information we collect about you. However, due to the nature of the Internet, we cannot guarantee that your personal information will always be secure during transmission or from unauthorized access during storage. All of our staff who have access to personal information will maintain strict confidence of such information at all times.

Despite our reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information transmitted to us, and all personal information you disclose to us is at your own risk.

Children’s Online Privacy Protection Act

Japan House does not solicit personal information from children under 13 on the Website and does not direct any marketing specifically for children. Users must be 18 years or older to submit information to us through the Website. If you are under 18 years old, please do not submit personal information to us through the Website.

Amendment Of Privacy Policy

Japan House reserves the right to revise this Privacy Policy at any time. Such revision may arise in response to changes in the law, policy, or other factors. Any amendment will be effective immediately upon posting the amended Privacy Policy on the Website. This Privacy Policy was last updated on August 1, 2017. We encourage you to visit this page periodically to review our most current policy. By continuing to access and use the Website, you agree to be bound by the amended Privacy Policy.